Privacy Policy

PERSONAL DATA PRIVACY POLICY OF MIEL.TRAVEL guarantees the confidentiality of your personal data and assures you that it will be used in full compliance with the clauses of this Personal Data Privacy Policy.


In the process of filling in the registration form for membership in the frequent flyers programme FLY MORE we require the following information:

  • Name, surname, family name;
  • Type and number of identity document;
  • Nationality;
  • Address, street number, entrance, floor, apartment, locality, post code, region, state;
  • Contact data, such as telephone, mobile, e-mail address;
  • Other information, such as preferred mode and language of communication.

HOW DO WE USE THE COLLECTED INFORMATION requires this information to register you as a member of the frequent flyers programmes, which offers privileges to our regular customers.

With your consent, we can send to the e-mail provided by you regular information about promotions of new products, special offers and other information – we use the information provided by you to contact you for marketing surveys and campaigns. We may contact you by e-mail, telephone, fax, mail or other internet or social networks.

TRANSFER OF PERSONAL DATA will not transfer your personal data, provided for the programme, to any third parties, unless one or more of the following conditions are at hand:

  • with your consent;
  • when required by law or by court of justice;
  • for protection of the personal safety of users of the website of the aviation company;
  • for internal operations within the website or internal operations of the business – to persons or companies, having contract for processing personal data with;
  • when considers there are regulatory grounds for processing such data, a binding scheme or a contract supporting the principles of correct processing and adequate level of protection of personal data. retains the right to contact the relevant authorities at its own discretion, if any activities are observed that may be illegal or in violation of the terms of use of your personal data.

SECURITY is not in a position to guarantee the impossibility of event of unauthorized access. We can assure you we are making every effort to protect your personal data and to prevent any unauthorized access through the use of appropriate technology and internal procedures. We work hard and constantly to ensure maximum protection of your data by applying the best possible technological, operational and organizational measures.

CHANGES retains the right at its own discretion to change, supplement or remove any part of this Privacy policy entirely or in part, at any time and without notice. Any changes in this Privacy policy shall come into effect upon their publication on the website of the airline. If you continue using the website after the publication of changes in this Privacy policy, this will be assumed as acceptance of the respective changes.


If you believe any information about you is incorrect or inaccurate, please notify us as soon as possible. You can contact us by email, phone, Viber, WhatsApp, Facebook, and all other communications applications, or through our contact form below.

  • +359 888 45 45 43
  • Sofia, 43, Vitosha Blvd.

We shall correct in due time any incorrect information.